Privacy Policy
MyInfoHub.org
Effective Date: 30th February 2026
1. Introduction
My Info Hub Pty Ltd (“MyInfoHub”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in a transparent, secure, and responsible manner.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access or use the MyInfoHub website and associated services.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect and process the following types of information:
2.1 Personal Information
Information that identifies you directly, including:
- Name
- Email address
- Phone number
- Company or organisation details
- Any information you provide via forms or communications
2.2 Technical and Usage Data
Automatically collected information, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring URLs
2.3 Security and Incident Data
As part of our cybersecurity-focused services, we may collect:
- System logs
- Security event data
- Incident-related information (where applicable)
3. How We Use Your Information
We use your information to:
- Provide and operate our services
- Respond to enquiries and support requests
- Improve website functionality and user experience
- Monitor and maintain system security
- Detect, prevent, and respond to cyber threats
- Comply with legal and regulatory obligations
We do not sell your personal information.
4. Disclosure of Information
We may disclose your information in the following circumstances:
4.1 Service Providers
To trusted third-party providers who assist in:
- Hosting and infrastructure
- Analytics
- Security monitoring
- Communications
4.2 Legal Requirements
Where required by law, regulation, or legal process.
4.3 Business Protection
To protect the rights, property, or safety of:
- MyInfoHub
- Our users
- The public
5. Data Security
We take security seriously and implement industry-standard measures, including:
- Secure hosting environments
- Encryption (where appropriate)
- Access controls and authentication mechanisms
- Monitoring and logging of system activity
While we take reasonable steps to protect your data, no system can be guaranteed 100% secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal and regulatory obligations
- Resolve disputes and enforce agreements
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve website performance
- Analyse user behaviour
- Enhance user experience
You can control cookie settings through your browser.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent (where applicable)
To exercise these rights, contact us using the details below.
9. International Data Transfers
Your information may be processed in jurisdictions outside Australia.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
12. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
My Info Hub Pty Ltd
Email: [email protected]
Address: 9 Lawson St, Southport QLD Australia 4215
13. Cybersecurity Commitment
MyInfoHub is built on a security-first foundation. We recognise that trust is earned through disciplined, consistent protection of information and systems.
Our approach to cybersecurity is based on defence-in-depth principles, combining technical safeguards, operational processes, and governance practices designed to minimise risk and support resilience. These measures include:
- Secure-by-design architecture and hardened environments
- Role-based access controls and least-privilege enforcement
- Continuous monitoring, logging, and incident awareness capabilities
- Ongoing review and refinement of security controls and practices
Cybersecurity is not static. MyInfoHub continuously evaluates threats, vulnerabilities, and emerging standards to ensure our practices remain appropriate and effective.
Despite these efforts, no system can be completely immune to risk. Users share responsibility in maintaining security and should take appropriate precautions when interacting with digital services.